Commercial Senior Account Manager

Raya Contact Center - 6th Of October, Giza

Applicants for
1 open position
Experience Needed:
3 to 5 years
Career Level:
Job Type:
Full Time
Arabic, English
1 open position
About the Job
  • Generates new business (new clients) for CC LOB inside Egypt
  • Develop annual sales/business plan for the assigned sectors.
  • Manages the following sales tasks:
  1. Manages the monthly and annual revenue generation.
  2. Prepares performance reports for the Commercial Manager/Director.
  3. Develops matrixes with sales potential for each sector
  4. Manages the complete sales cycle (opening, presentation, proposal submission, contract finalizing and follow up)
  5. Builds new accounts relationships
  6. Ensures that the required sales target is achieved.
  7. Ensures adequate communication on day-to-day activities within department
  8. Conducts internal/external project kick off meetings
  • Performs other related duties
Job Requirements

Functional Level:

  • Skills to develop sales plans
  • Understanding of the market and the dynamics of competition

Business Level:

  • Skills to understand the company’s position in the market
  • Skills to understand the value added contribution of the company in relation to the of competitors

Interpersonal Level:

  • Communication skills
  • Motivation skills
  • Conflict management skills
  • Influencing skills
  • Problem Solving
  • Decision-making skills
  • Forecasting skills
  • Analytical skills

Educational Background:

  • Bachelor degree
  • MBA is a plus

Professional Experience:

  • 3 – 5 years of overall business expertise
  • Some experience in services, telecom, IT environment (added plus)
  • Experience in contact center industry is a plus

Language Skills:

  • Arabic is mandatory
  • Fluent English is mandatory
  • Advanced French is a plus
  • Another Language is a plus
About this Company

Raya Contact Center is a world-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center with its Call Center services caters to clients, including... (More)

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