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Customer Service Executive (Face to Face) - Multinational Shipping Firm

Pillars
Heliopolis, Cairo
Posted 6 years ago
79Applicants for1 open position
  • 67Viewed
  • 29In Consideration
  • 26Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

Main Duties:

  • Serves customers by providing product and service information; resolving product and service problems.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Willing to meet with customers face to face.

Job Requirements

  • Excellent command of English.
  • Experience in Customer Care And Sales.

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