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Job Description
- Handle customer complaints.
- The Service Advisor endeavors to provide the best possible quality of service which ultimately will serve to bring in new customers.
- Responsible for keeping appointments and deadlines.
- Responsible for securing regular customer relations.
- Responsible for communication between Reception, Parts Department, Workshop and customers.
- Responsible for organizing customer reception and flow of work.
- Responsible of all his working materials.
- Responsible for the workshop's image.
- Responsible for the workshop's parts turnover.
- Responsible for sales; to promote parts & accessories.
- To follow up with warranty department customer warranty/goodwill.
- The Service Advisor ensures responsibilities of the service reception are carried out according to the official service guidelines.
Job Requirements
- 3 years of experience in Body & paint in Automotive filed.
- Peugeot experience is a plus
- Selling skills
- Excellent Behavior skills
- Problem solving skills
- Negotiation skills
