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Telemarketing Representative

Centro
Cairo, Egypt
Posted 6 years ago
41Applicants for1 open position
  • 29Viewed
  • 6In Consideration
  • 20Not Selected
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Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

  • Working Hours: Monday-Friday (3:00 PM-12:00 AM)

  • Responsibilities:

    • Communicate effectively all customers’ inquires, complains, or sales on the telephone through following contact center procedures and quality standards.
    • Maintaining punctuality on working hours through complying to start time and break time.
    • Build a customer relationship/partnership through gaining customer trust.
    • Maintain high performance through accomplishing assigned targets and Quality guidelines on the due dates.
    • Filling CRM with accurate information through active listening and affirming client information.
    • Following Centro’s Rules and procedures written in the ‘Handbook’, positively adapting with the environment inside Centro’s premises, under the visionary umbrella of Centro Global Solutions.
    • Positively adapt with any business change implemented by Centro.
    • Show a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards.

Job Requirements

Job Requirements

  • Qualifications:

    • University degree
    • IT Skills: knowledge of Windows operating environment
    • Languages: Fluent command of Arabic and English (oral/written)
    • 18 – 35 years old.
    • Ability to work on National Holidays.

    Preferred Skills:

    • Communication Skills
    • Customer Service Skills
    • Sales Skills

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