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Job Description
- Responsible for following the operational standards and settings
- Responsible for following the operational policies and procedures
- Responsible for system handbook development and maintenance
- Reduce manual intervention and increase productivity of technical teams
- Housekeep of the OSS/BSS systems to ensure that their performance is within specifications and fully optimised
- Manage and obtain approval for all changes for the platform, ensuring full communication internally and customer base
- Responsible for producing user guides/work instructions, if needed
- Assist with management requests and development requests through the change process
- Work in collaboration with IT engineering and testing teams for application development
- Business owner to support system integration and UAT for system changes or upgrades
- Carry out configuration management on the oss/bss systems to ensure that the systems is running efficiently and the end user experience is optimized for the operation and maintenance of the IP networks
Job Requirements
- Bachelor in communication engineering
- 3-5 years of experience
- Excellent knowledge in: SS7, Unix/ Linux, database, network, GSM, GPRS 3G UMTS and MPLS, active and passive testing, transmission
- Fluency in English