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Technical Support Engineer

EGMED
Heliopolis, Cairo
Posted 6 years ago
82Applicants for1 open position
  • 4Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Responsible for preparation of & on-site technical support for demonstration activities /conferences / workshops in coordination with the designated PSR
  • Perform on-site installation & set-up of all new units .
  • Perform technical inspection & addition to custody for all new orders
  • Responsible for grouping, checking & preparing; items for shipping under "Repair exchange/ Under-guarantee/ Maintenance" in central warehouse
  • Responsible for arranging & following-up of order-confirmations and/or invoices of items under "Repair-exchange/ Under-guarantee/ Maintenance"
  • Responsible for following up the delivery of items and/or units under "Repair-exchange/ Under-guarantee/ Maintenance" to central and/or remote warehouses as per each situation
  • Responsible for weekly visiting the installation basis of strategic products to do preventive maintenance & ensuring customer satisfaction.

Job Requirements

  • Bsc. Electrical Engineering
  • From 1-3 years of experience
  • Excellent Communication & negotiation skills

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