Technical Support Engineer
EGMED -
Heliopolis, CairoPosted 6 years ago82Applicants for1 open position
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Job Details
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Job Description
- Responsible for preparation of & on-site technical support for demonstration activities /conferences / workshops in coordination with the designated PSR
- Perform on-site installation & set-up of all new units .
- Perform technical inspection & addition to custody for all new orders
- Responsible for grouping, checking & preparing; items for shipping under "Repair exchange/ Under-guarantee/ Maintenance" in central warehouse
- Responsible for arranging & following-up of order-confirmations and/or invoices of items under "Repair-exchange/ Under-guarantee/ Maintenance"
- Responsible for following up the delivery of items and/or units under "Repair-exchange/ Under-guarantee/ Maintenance" to central and/or remote warehouses as per each situation
- Responsible for weekly visiting the installation basis of strategic products to do preventive maintenance & ensuring customer satisfaction.
Job Requirements
- Bsc. Electrical Engineering
- From 1-3 years of experience
- Excellent Communication & negotiation skills