Assistant Tour Operator

• Assistant Tour Operators are responsible for organizing and preparing holiday tours.
• They follow trends in the popularity of destinations and packages, and adjust company plans accordingly.
• Skills in other languages would be a big advantage in this role.

Responsibilities of the job vary according to the time of year and size of employer, but generally include:

• Deciding how many holidays to sell each season and the resorts / countries to use
• Visiting resorts to ascertain accommodation quality and suitability
• Liaising with coach operators, airlines, hoteliers and resort reps
• Agreeing service levels, contracts and costs
• Confirming customer names with airlines/hotels
• Collecting, evaluating and responding (as appropriate) to customer feedback
• Using market research information to guide decisions
• Producing brochures and internet-based information
• Providing pricing information
• Marketing holidays to clients via travel agents, websites, brochures and television advertising
• Handling bookings, invoicing and issuing of tickets
• Predicting profits or number of bookings