Travel/Airline Advisor (Based in India) - Egyptians

Our client (Very well reputed operating in India) is setting up an Airlines / Hotels Reservation office Based in India to serve Gulf Countries

• Attends inbound calls and answer the queries of each call.
• Builds fruitful and cherishing relationship with the client.
• Solves customer queries.
• Accepts reservation over the phone and attends to the same.
• Follows up on customer inquiries and research to assure satisfactory completion.
• Remains updated on changes in Airline industry, facts, polices procedures and product offerings.
• Provides updates on clients bookings.
• Design & suggest appropriate routings / airlines and fares to the clients.
• Amendments / changes to bookings according to requirement.
• Responsible to promote all company products.
• Responsible to maintain the timelines for each call.
• Achieves the assigned timelines/revenue targets.
• Design & costing of ticket itinerary.
• Maintains and updates customer profiles.
• Works closely with the Tour operators/suppliers/Airlines and build up one to one relationship.
• Follows up reservations, bookings and ticketing with the clients before and after travel.
• Follows up with the clients for any special requirements.
• Works on maximizing profits for the company.
• Come up with new ideas and suggestions wherever necessary in the interest of the company.

Working Conditions:

• Accommodation & Transportation is provided by The Client
• Very Good package is provided for Experienced Staff