CAD Software Technical Support Specialist

Imaging - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
2 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Study and operate GstarCAD software solutions offered by the company to reach full understanding.
  • Test new versions ,updates and new service packs to identify added features and solved technical problems.
  • Respond to technical problems raised by customers.
  • Coordinate response with technical support of foreign partners.
  • Provide technical assistance to customers during test trials and coordinate response with sales account manager.
  • Support customers in software installation or during testing.
  • Prepare and verify product CDs with the latest contents.
  • Test each and every product CD before packing or delivery.
  • Full responsibility of packing materials from design to printing to packing at the highest quality levels.
  • Report activities and keep record of :
  1. Trial customers
  2. Solved technical problems in detail
  3. Outstanding technical problems in detail
  4. Monthly installations /upgrades
  5. Field activity
Job Requirements
  • Education : Technical degree preferably Engineering
  • Experience: 2-5 Years with AutoCAD drafting /support
  • Good command of English language
  • Age : 25-32
  • Address : preferably Maadi
  • High communications skills
About this Company

Imaging Systems Engineering Company is a specialised supplier of wide format hardware and software solutions. It was founded since 1992 with 2,000,000 LE capital.

Imaging Systems Engineering represents 4 multinational manufactures from Germany, Italy and china. (More)

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