Call Center Agent / Collection Agent

Go Partners - 6th Of October, Giza

35
Applicants for
2 open positions
31
Seen
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
2,500 to 2,900 EGP per month
Languages:
Arabic, English
Vacancies:
2 open positions
About the Job
  • Collect payments on past due bills.
  • Create a list of people who have not made payments.
  • Organize list according to the severity of delinquency.
  • Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
  • Call customers using a telephone.
  • Utilize computer systems to handle skip tracing.
  • Inform clients of overdue accounts and amount currently owed.
  • Attempt to collect payment.
  • Review terms of sale or loan documents.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Listen to customer's story and determine if debt can be collected.
  • Set up repayment plans and new terms of sale.
  • Offer advice or refer customers to debt counselors.
  • Record new commitment to repay debt.
Job Requirements
  • Previous experience in collection is a MUST.
  • Good command in English
  • Maximum age of 30
About this Company

Go Partners is dedicated to build long-term relationships; by providing flexible out-sourced contact center solutions which add maximum value to our clients. We strive to create a positive experience with every customer interaction by delivering the best people, best... (More)

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