Customer Service Agent- Social Media & E-mails

citybookers - Maadi, Cairo

79
Applicants for
10 open positions
79
Seen
26
Shortlisted
19
Rejected
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
3,800 to 4,200 EGP per month, competitive package
Languages:
English
Vacancies:
10 open positions
About the Job
  • Managing incoming customer inquiries via social media public or private channels and e-mails .
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Make sure that all customers issues are handled .
  • Provide accurate, valid and complete information by using the right methods/tools.
Job Requirements
  • Fluency in English is a must
  • Quick and accurate typing skills .
  • Social media expertise is highly preferred .
  • Ability to multi-task, prioritize, and manage time effectively .
  • GDS knowledge (Amadeus - Galileo - Sabre) is preferred .
About this Company

A world-class travel website with the largest inventory of low-fare deals for travel worldwide. Pay with K-Net or major credit cards.

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