- Experience Needed:
- 2 to 5 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
- Females Only
About the Job
Customer Service And Receptionist (Female), Responsible For:
- Greet persons entering the branch.
- Provide required information to callers.
- Identify and assess customers’ needs to achieve satisfaction
- Meet personal/customer service team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
About this Company
Established in 1991, LA VISTA Developments prides itself on having created a new standard in resort and residential living through its outstanding record of accomplishments. With an in-house design office that includes an expert team of architects and landscape designers, LA...
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