- Experience Needed:
- 1 to 3 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
Confidential, Attractive Package , Profit Share
- Education Level:
- Bachelor's Degree at least
About the Job
- Make Survey calls on service orders in terms of evaluate the service provided to the customer.
- Communicate with service providers “ Authorized service centers “ in customer’s problems and complaints .
- Make periodically reports for the service level evaluation.
- Support customer care team in handling complaints
- Review all customers’ complaints on the system received via call centre.
- Identify the complaints types to make the necessary actions.
- Generate daily reports for the active and closed complaints on the system.
- Review the daily reports from call centers including ;( Sales Volume & Complaints reports).
- Ensure all invoices are handled to the customer.
1 to 3 years
Bachelor's Degree at least
About this Company
In 2005, minlo was officially announced as a stand-alone company handling all operations for Tank coolers and became the market leader in the Egypt.
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