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IT Helpdesk Admin

Raya Customer Experience
6th of October, Giza
Posted 6 years ago
247Applicants for1 open position
  • 57Viewed
  • 20In Consideration
  • 22Not Selected
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Job Details

Experience Needed:
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Job Description

  • Installs, configures, and upgrades computer hardware and software
  • Provides end-user software troubleshooting and support
  • Applies advanced diagnostic techniques to identify problems, investigate causes, and provide solutions
  • Use of ticketing system to document and track issues
  • Support of enterprise copiers
  • Occasional configuration of on-site networking equipment, including wireless
  • Manage and support the VoIP infrastructure for our customer service team
  • Manage software licenses

Job Requirements

  • 1-3 years of experience as an IT helpdesk admin.
  • Graduated from Communication engineering or Computer Science.
  • CCNA certificate or background.
  • MCSE certificate or background.
  • MCSA certificate or background.
  • Giza/6th of October city resident is preferably.

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