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Job Description
- Follow up the implementation of the tasks assigned to the management review meetings by the persons concerned and in coordination with the quality management representative
- Review the documents related to quality management system
- Determining the need for specific procedures and also identifying the person who will formulate the procedure / procedures and then the process of adding this procedure / procedures to the quality system
- Follow-up, implementation and registration of proposals for changing documentation related to the quality system
- Preparing and updating the list of definitions and documents related to the quality system
- Conduct a periodic review of the quality system with the aim of developing and improving the system and workflow
- Preparation and updating of system review records
- Preparing and updating the main regulations for the distribution of certified copies and supervising the distribution of copies accordingly·
- Follow up and analyze NCMR cases and save records and reports of non-matching materials·
- Issuance of corrective and / or preventive measures through full supervision and preservation
- Organizing customer satisfaction surveys to be applied once a year at least in coordination with the sales and marketing department (provided that the period between the questionnaire and the other is reduced if the results are not satisfactory
- Establish and follow an effective internal audit program for the quality system and work out an annual audit plan
- Explain the quality management system to new employees when appointing and holding quality management system courses
- Determining the need for analysis of different data within the QMS
- Carry out any other duties and responsibilities based on the direct supervisor's mandate which falls within his competence
Job Requirements
- Relevant Bachelor degree.
- Excellent Arabic and English language.
- Experience in a same position for at least 2 year.
- Good Excel level (knowledge of basic functions).
- ِAdvanced knowledge about ISO 9001.
- System and detailed oriented.
- Decisive and pleasant personality.
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