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Job Description
- This position will manage and lead a team of people in allocating workload and managing the day to day operations in the workshop. It requires the job holder to co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.
- Responsible for job allocation and job flow in the workshop including job scheduling and labors allocation for day to day operations.
- Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs. • Ensure supplies are ordered for each job.
- Assist with quoting, project management, materials purchasing and quality checks.
- Ensure correct job numbers are used and that time records are correct.
- Provide oversight and check job estimates.
- Manage inward goods, checking quantities, dispatching goods and receipting invoices
- Regularly report progress on each job and quickly communicate delays or concerns with the Director - Operations. Report on manpower overruns or shortfalls.
- A technical adviser on key projects and other areas of the business as requested.
- Work with the Director - Operations to respond to sites requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.
- Identify Sites needs and explain/demonstrate AMS's services to them, which may involve technical descriptions of products and the way they may be used.
- Receive and review feedback from the sites and follow up to ensure none stop operation support to the work flow .
- Work with the Directors to investigate Sites complaints and concerns arising from products and suggest appropriate solutions
- Discuss with team to identify appropriate course of action.
- Develop and implement systems to record, file and store information pertaining to company policy inquiries.
Job Requirements
- Bsc in Mechanical Engineering
- Minimum of 15 years of experience in the same field of expertise
- Strong interpersonal skills
- Ability to work with people at various levels from shop floor to senior management
- Can look beyond the initial customer inquiry and identify other business opportunities Project management experience
- People management skills
- Computer literacy with Microsoft Office , Outlook, Word , Excel
- Quality and productivity focused
- Experience with MT, HDD equipment is a a plus
- GCC work experience is preferable
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