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Call Center Specialist

NeuroMed
Cairo, Egypt
Posted 6 years ago
32Applicants for3 open positions
  • 32Viewed
  • 0In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Obtains client information by answering telephone calls& verifying information
  • Reserve & entering client information
  • Informs clients by explaining procedures; answering questions; providing information.
  • Confirm with the clients with the reservation date & details
  • Inform the determine departments about the reserved cases
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines;
  • Recommending improved procedures

Job Requirements

Education:

  • Higher University degree

Experience & Competencies:

  • 1+ Year of experience
  • Strong communication skills
  • English level: good level
  • Multi-tasking
  • Customer Focus, Customer Service
  • Verbal Communication & Handling Skills
  • Phone Skills, Listening, Data Entry Skills
  • Attention To Details, Professionalism

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