Job Details
Skills And Tools:
Job Description
Integrated Health Solutions (IHS) team members are seasoned professionals with in-depth knowledge of the healthcare value chain, as well as breadth of experience across multiple disciplines. They’re able to partner with hospital management teams to drive complex transformational change, implement innovative growth strategies, streamline patient-focused care pathways and run and optimize operations.
IHS has closed a strategic partnership with a client based in Cairofor the provision of OR Managed Services, focused at Bariatric Surgery. Whereas our clients' Clinic as healthcare provider will perform and take full responsibility for all clinical activities and patient care, IHS does not get involved in any clinical activities, but assumes responsibility for the operational activities and performance of the provided services. Besides running day-to-day operations (including material management, capacity management, equipment management), IHS will provide consultancy services to drive improvements in Operational Excellence, improve Quality and enhance patient access with specific Develop programs.
One dedicated full-time IHS resource will be deployed at our clients Clinic: an OR Specialist.
MAIN PURPOSE OF JOB
The OR specialist will report into the Service Delivery Manager IHS MENA and is responsibility for ensuring that the managed services to Clinic meet required standards of service delivery.
- The OR is a professional with in-depth knowledge of the healthcare value chain, as well as having a breadth of experience within their specialty.
- The OR oversees the operations and executes operational activities for the managed services, with strong focus on providing effective Material Management Services.
- The OR is accountable for the performance delivered, delivers operational account management and will drive client performance management and, where applicable, team management, coaching or support.
- The OR will promote exemplary clinical standards, high levels of efficiency in all areas.
- The OR will partner with the client, IHS MENA Service Delivery Manager, Consultants, MENA/MITG Sr Business Manager and Capabilities to drive operational performance, implement growth strategies, streamline patient flows and bariatrics therapy focused care pathways.
- The OR will influence key stakeholders by developing well-articulated situation analysis and business case for change, establish road-map and develop actionable plans for immediate improvement and costs savings within the OR, drive implementation, coach and develop local project or staff resources.
Main Job Dutied and Responsibiltes:
Professional Standards and Leadership
- Implement and maintain best OR practices, ensuring exemplary clinical standards and excellent operational service delivery; develop and support business initiatives, policies and strategies which insure the delivery of high quality treatment and care within all facilities.
- Encourage and initiate participation in audit and service evaluation by clients’ staff members.
Service Management
- Responsible for efficient and effective operation of the services and department.
- A key stakeholder for operational excellence and efficiency programs.
- Responsible for Servicing and maintenance of capital and non-capital equipment contracts.
- Responsible for performing all local Material Management services
Service Development Programs
- Work with IHS Consultants in coordinating the launch of operational excellence and continuous improvement programs and service development initiatives with the Hospital.
- Work with IHS Consultants to facilitate service growth within the local commissioning constraints, requirements and infrastructure.
Budget and system management
- Monitor the activity levels and use of resources of the facility, collect required information, prepare analyses and provide reporting to the client, IHS MENA Service Delivery Manager and IHS MENA/MITG lead
Job Requirements
Job Qualification:
- Educated to Degree Level
- Fluent in English and Arabic; any other MEA region language is an added advantage.
Job Experience:
- Previous management experience in a OR environment (preferably in Bariatric Surgery).
- A proven record of success in managing operational/strategic change whilst developing and maintaining the provision of a high-quality service.
- Experience of budget control, audit process and quality is preferred.
Skills / Competencies
- Excellent partnering and collaboration skills. Ability to interact with multinational employees on different hierarchy levels. Ability to manage, motivate, support, develop and lead a department.
- Customer- and business-focus and understanding.
- Project management, and leading to results through influence.
- Good communication and presentation skills with the ability to liaise and negotiate effectively at all levels.
Physical Requirements:
- The post holder will be based at in Cairo and will operate at Client’s premises, both at clients’ outpatient clinic and at the OR department of clients partner hospital based in Cairo.
- Occasional travel is required in support of other managed Cath labs operations/projects across the country. The amount of travel is estimated to be 0%-25%.
