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Job Description
Alternative Education is a multi-cultural center that aims to improve language education and spread cultural awareness in Egypt.
Areas of responsibility:
- To ensure the smooth implementation of schedules for all new classes according to Alternative Education’s training programs.
- Coordinate with students while creating schedules to ensure schedules’ relevance to students’ needs.
- Receive, respond to and keep records of all students’ complaints according to Alternative Education policies and procedures.
- Serve as primary TD contact with the student community and the public at the reception desk, on the telephone, and via the office email alias.
- Assist with the planning and organization of events.
Job Requirements
- Experience in Customer Service is preferred
- Strong English & Computer Skills
- Promptness, reliability, accuracy, and attention to detail.
- Commitment to maintaining best professional practices in service, efficiency, and innovation.
- Ability to interact effectively with students, trainers, and staff.