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Job Description
- Resolve product or service problems by clarifying the customer's complaint
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Refer unresolved customer grievances to designated Build a good Rapport with Clients.
- Respond promptly to customer inquiries.
- Manage customers' accounts.
- Follow up on customer interaction
Job Requirements
- Very Good English.
- Good communication skills.
- Good Interpersonal skills.
- Good time management skills.
- Enjoyable and easy going character
