Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Managing incoming calls and customer service inquiries.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Make sure that all customers issues are handled .
- Provide accurate, valid and complete information by using the right methods/tools.
Job Requirements
- Fluency in English is a must .
- Strong phone contact handling skills and active listening .
- Customer orientation and ability to adapt/respond to different types of characters .
- Excellent communication and presentation skills .
- Ability to multi-task, prioritize, and manage time effectively .
