Job Details
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Job Description
Job Description:
- Support for software and hardware incidents.
- Support for telecom and network incidents.
- First level support for incidents related to in-house applications
- Handling IT incidents and requests received via telephone, email or Help Desk application
- Remote user administration.
- retail business preferable
Job Requirements
Job Requirements:
- Good knowledge of Microsoft Office applications.
- Knowledge of hardware configuration.
- Good knowledge of user account administration, (Active Directory).
- Knowledge of networking infrastructures.
- Knowledge of SQL and database structures.
- Excellent communication skills.