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Customer Service Supervisor - Alexandria

Amsterdam Clinics
Alexandria, Egypt
Posted 6 years ago
168Applicants for1 open position
  • 78Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

Main Duties:

  • Supporting and supervising operation team.
  • Supporting administration team.
  • Manage guest inquiries and complaints.
  • Working as a link between guest and administration.

Job Requirements

  • Bachelor Degree
  • Analytical and problem solving skills
  • Very good communication skills
  • Work under pressure
  • Stress management skills
  • Excellent command of English Language; written, spoken.
  • Ability to deal with guests, handle their requests and answer their calls in a professional manner.
  • Ability to use the System to create our guests profiles, monitor the agenda, and update checking in/out records.
  • Ability to use MS office
  • Ability to use the system in posting data and printing reports.
  • Attention to details and spotting errors.
  • The ability to work closely with the medical team to coordinate the doctors visits and appointments.
  • Taking the ownership and having a high sense of responsibility.
  • Ability to work within a team.

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JobsCustomer Service/SupportCustomer Service Supervisor - Alexandria