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Job Description
- Handle customer's inquiries.
- Serves customers by providing product and service information; resolving product and service problems.
- Preparing offer and contract for customers.
- Handle emails as per business needs.
- Supporting customers with repair tickets and inquiries.
- Created call sequencing flow chart, resulting in increased customer satisfaction.
- Communicate with vendors & Issuing a purchase order.
- Follow up on outstanding orders and status.
- Filing and data archiving.
Job Requirements
- Fluency in English.
- Fresh graduate.
- Preferably resident in Maadi.
- English Literature.
