Customer Support & E-Commerce Operations Specialist
Palma -
New Cairo, CairoPosted 6 years ago104Applicants for1 open position
- 70Viewed
- 18In Consideration
- 0Not Selected
Job Details
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Job Description
- Manage e-commerce customer service support through effective and timely use of email, LiveChat, Phone, walk-in customer support, and social media messages.
- Resolve inquiries and issues for e-commerce customers with a solution and satisfaction-oriented mindset.
- Perform daily internet order management.
- Following up on daily orders with the shipping company.
- Handling the day to day e-commerce operations.
Job Requirements
- Ability to multi-task in a fast-paced environment.
- Proficient computer and software skills, including MS Office.
- Self-learner.
- Proficient in English (writing & speaking).
- Customer Centric.
- Interested to work at a fast-growing startup.