Call Center and Back Office Coordinator - Alexandria
Alibrahimiyyah, AlexandriaPosted 6 years ago156Applicants for2 open positions
- 27Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Job Requirements
- Verbal Communication
- Phone Skills
- Listening
- Data Entry Skills
- People Skills
- Informing
- Customer Focus
- Customer Service
- Attention to Detail
- Professionalism
- Multi-tasking