Job Details
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Job Description
The candidate will be responsible of the following:
- Understand customer needs and requirements to develop effective quality control processes.
- Devise and review specifications for products or processes.
- Set requirements for raw material or intermediate products for suppliers and monitor their compliance.
- Supervise inspectors, technicians and other staff and provide guidance and feedback.
- Oversee all product development procedures to identify deviations from quality standards.
- Inspect final output and compare properties to requirements.
- Approve the right products or reject defects.
- Keep accurate documentation and perform statistical analysis.
- Solicit feedback from customers to assess whether their requirements are met.
- Submit detailed reports to appropriate executives.
- Be on the lookout for opportunities for improvement and develop new efficient procedures.
- Prepare, Schedule, and implement the annual internal and external audits.
- Handle and maintain the QA and management system documentations.
- Manage the internal / External Auditing teams and TQM meetings.
- Develop and provide employee training in Quality Assurance, quality standards, and internal Auditing.
- Record, analyze, investigate, and report on customer complaints and returns.
- Dealing with customers’ complaints to Measure and improve customers’ satisfaction.
Job Requirements
- More than 5 years in the same position.
- Total Quality Management
- Quality Assurance
- Quality Control
- Organizational Skills.
- Problem Solving/Analytical.
- Customer/Client Focus.
- Time Management.
- Collaboration.
- Performance Management.
- Leadership.
- Business Acumen.