Job Details
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Job Description
Job Scope:
- Vodafone Egypt Services is expanding in Egypt and we are hiring top talents to join our growing teams as a Customer Service Advisor.
Main Responsibilities and Duties:
- Build a good Rapport with Clients over the phone.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Manage customers' accounts.
- Follow up on customer interaction.
Working Conditions:
- Fixed Shifts for Part time 10 P.M TO 4 AM
- Fixed Shifts for Full time 10 p.M TO 7 AM
Job Requirements
- Graduates
- Males Only
- Good Communication skills
- Fair English