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Job Description
- We are looking for a Tour Leader with great enthusiasm for traveling.
- Handle feedback and complaint in a professional manner
- Act as a liaison between the office and the field staff (drivers, guides and freelancers)
- Work in complete cooperation with the rest of the office team (reservations, account and general manager)
- Be flexible to work outside office hours
- Optimize tour handling and other administrative procedures
- Handle the sudden circumstances of clients.
- Preparing tour ground reservations and issuing of vouchers.
- Meeting guests at the airport
- Escorting guests to their accommodation
- Accompanying customers on excursions when needed
- Handel promoted holidays and travel options, working with hotels, airlines and other transport companies for ground travel, in order to execute the arrangements.
- Provide customers with advice about travel inquiries
Job Requirements
- Willing to start at the soonest.
- Basic Knowledge for Visa Assistance.
- A demonstrable interest in travel
- Knowledge of key holiday destinations
- Excellent interpersonal skills
- Good Communication skills
- Customer service skills
- Organizational skills
- Computer Skills
- Good time management skills.
- Have traveled around Egypt and aware of main attractive cities
- Hotel system knowledge is preferred