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Job Description
- Ensuring that communication between pharmacy branches is ongoing and utilized to maintain an environment of continuous improvement.
- Support the chain in production planning and making sure the business is adequately resourced.
- Training of staff and managers to ensure that everyone is performing adequately in their role.
- Providing a leadership support function to teams and motivating staff to achieve production goals.
- Managing budgets and costs effectively in respect of the planning process.
- Setting sales targets for branches.
- Maximizing sales and profitability by different activities.
- Acting as a liaison to senior management and board of directors to keep them up to date with shop floor matters.
- Ensuring key performance indicators are in place and production targets are met.
- Implementation of any new policies and procedures relating to the production process.
- Introducing and managing in-house IT systems ensuring that they are fit for purpose.
- Providing your team with a stimulating and supportive environment
- Maintaining and increasing standards of customer service
- Driving team performance
- Controlling the training and development of your staff
- Lead a team of branch managers towards effective collaboration and attainment of goals
- Undertake sound financial management to ensure stores are profitable and stay within budget
- Ensure compliance with company’s policies and operational guidelines
- Deal with problems by providing creative and practical solutions
- Evaluate performance using key metrics and address issues to improve it
- Report to senior executives on progress and issues
Job Requirements
- Bachelor’s Degree in Pharmacy.
- Minimum 4 years of experience in the administrative field preferred working in pharmacy chain.
- Degree in retail management, business, marketing, PMP or MBA.
Leadership
- Leading teams from different pharmacy branches to achieve organizational goals.
- Ability to work well with others and create teams
Planning
- Staying ahead of the game and ensuring that plans for the future are clearly labeled out for everyone to follow.
- Decision-making ability and a sense of responsibility.
- Excellent communication skills (both verbal & written) and interpersonal skills.
- Ability to motivate.
- A positive response to pressure.
- Follow up skills.
- Ability to work well with others.
Problem Solving
- Adapting to the ever-changing environment and reacting quickly to meet challenges.