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Job Description
A well reputed IT company located in 6th October requires a qualified motivated call center agent , suitable candidate should have excellent communication skills English and Arabic.
- Resolve product or service problems by clarifying the customer's complaint
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Refer unresolved customer grievances to designated departments for further investigation
Job Requirements
- Years of experience : 3+