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Job Description
- Contact clients with outstanding debt to the company daily to collect bounced checks.
- Schedule visits with the clients, confirm the date and visit the client as scheduled.
- Handle calls involving taking payments and setting up payment plans.
- Follow up with the clients based on the given schedule & payment plans.
- Build lasting relationships with clients, customers, and other team members based on trust and reliability.
- Meet department productivity and quality standards.
- Maintain orderly and precise notes and update account status on the database regularly.
- Send client status daily reports.
- Escalate client issues or complaints to the direct manager.
- Execute all the visits assigned by the direct manager and deliver a daily report after the visit by a maximum of one day.
- Undertake any other duties and responsibilities as assigned by Management from time to time
Job Requirements
- Bachelor's Degree is a must.
- Strong knowledge of MS Office programs especially Excel.
- Excellent English.
- Must be excellent time management.
- Must be excellent in both analytical and verbal communication skills.
- Car License.
