Operations Manager
Tawzef -
New Cairo, CairoPosted 6 years ago204Applicants for1 open position
- 148Viewed
- 7In Consideration
- 138Not Selected
Job Details
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Job Description
- Recommends changes in the Design, Development & Implementation of operations strategic plans, MPP, workflows, improvement plans for customer experience, NPS, setting service standards, policies & procedures, quality management, workforce planning, developing and meeting SLA’s, improving performance, increased use of resources and adaptation of new proven technologies to increase efficiency
- Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
- Evaluate daily, weekly, monthly reports of Operations Team performance (KPI’s), service level, call pattern, trends, and provide recommendations to increase effectiveness and efficiency of operations processes.
- Review Team performance and identify opportunities for improvement.
- Distribute production schedules or work orders to departments.
- Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications
- Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
Job Requirements
- 6+ years of experience .
- English : V. good
- Profound understanding of data analysis through Excel
- Strong drive to execution, motivating the organization by exemplary leadership and strong work ethics
- Very good communication skills
