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Job Description
You will be responsible for developing strategies to hit or exceed sales targets, regardless of the size of the outlet or products offered. Depending on the size of the company and the specific managerial role, tasks could include:
- Promoting and marketing the business, sometimes to new or niche markets;
- Managing budgets and maintaining statistical and financial records;
- Selling travel products and tour packages;
- Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
- Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;
- Dealing with customer inquiries and aiming to meet their expectations;
- Overseeing the smooth, efficient running of the business.
Job Requirements
You will need to have:
- Excellent communication skills;
- Diplomacy and tact;
- Innovation and energy with a desire to drive others;
- Commitment to people management;
- Sound judgment with attention to detail;
- Competent IT skills;
- Strong organizational skills;
- Resilience to cope with long hours and pressure at peak times;
- A genuine interest in travel.
- As a potential manager, you must be able to demonstrate an awareness of some of the main trends in travel.
- This incorporates the demand for tailor-made holidays.
- There is more industry and consumer awareness of sustainable tourism, including projects which look at the economic and environmental impacts of tourism. Knowledge of popular and upcoming destinations is also important.
