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Job Description
- Keeping day-to- day activities organized.
- Update and maintain the sector policies and procedures
- Develop and maintain guidelines and practices for various services the sector provide.
- Keep records of the clients and Communicate with them to evaluate their needs
- Manage the clients accounts receivables and maintain records of all accounts.
- Liaises with the financial department to prepare the required reports.
- Assist in handling the client's complaints and resolve problems.
- Organize and schedule appointments.
- Plan meetings and take detailed minutes.
- Preparation of regularly scheduled reports.
- Develop and maintain a filing system.
- Make travel arrangements.
- Prepare professional presentation.
- Generate memos, emails and reports when appropriate
- Develop and maintain knowledge on all office technologies.
Job Requirements
- Familiarity with financial and customer service principles
- Attention to detail and problem solving attitude.
- Excellent reporting skills
- Good math skills with the ability to create and analyze reports, spreadsheets
- Proficient user of MS Office
- Strong client-facing and communication skills
- Excellent time management skills and ability to multi-task and prioritize work
- Flexibility to working hours
- Education: A Bachelor degree e in Business Administration or related field.
- Work Experience: at least 5 years of Experience in the field or in a related area
- Languages: Proficiency in English
