Call Center Agent

minime -
6th of October, GizaPosted 6 years ago

70Applicants for50 open positions

Job Details

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Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed

High technical and trouble shooting skills.
High Analytical Skills.
Ability to think out of the box.
External Market knowledge.
Excellent sales and telemarketing skills.
Excellent computer skills.
Excellent negotiation and listening skills
Creative problem solver and decisions maker.
Excellent command of English language.
Strong interpersonal skills.
Flexible team player with ability to work on own initiative and consistently meet demanding deadlines.
Must be able to display a capacity for problem solving
Ability to handle multiple tasks.
Capability to work under high pressure with positive attitude.
Team oriented, and able to operate with an ideal team spirit.
Dynamic, creative and self-motivated.