Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Receive & sort out customer complains.
- Coordinate with direct manager, technicians and the customers for site visits.
- Diagnose the technical problems and direct the technicians to resolve it.
- Follow up repairing process and supervise the technicians.
- Approval of process expenses and allowances.
- Prepare to complain closure reports with the customers.
- Prepare a monthly status report to the direct manager.
- Submit suggestions for product developing with an aim to avoid repeated technical problems.
- Ensuring that all documents are completed after resolving customer complaints.
- Planing after sales service visits to customers to resolve complains by coordinators with product manager and sales manager.
Job Requirements
- Bachelor Degree in Electrical Engineering from a reputable university.
- 4 - 6 years of experience in LV & MV Panels.
- Knowledge of IEC & TEPCO products.
- Excellent problem solving & communication skills.
- 6th of October & Giza residents are highly preferred.
Featured Jobs
Similar Jobs
- Sales Engineer - Industrial ma...ALRIAD International Agencies and Trading - Heliopolis, Cairo21 days ago
- Electrical EngineerInternational Company for Coffee Industry - Cafe Najjar - 6th of October, Giza4 days ago