Digital Account Manager
Mubasher -
Nasr City, CairoPosted 6 years ago15Applicants for1 open position
- 15Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
We are looking for a talented Digital account manager to join our team. He will manage our Tawasul Website & Social Media Pages to help our clients improve their web presence.
Responsibilities:
- Administration (Monitor Users posts, managing expert accounts, Suspend Spam Accounts, etc.).
- Generate, edit, publish and share engaging content daily (e.g. text, photos, videos and news) to align with business goals
- Collaborate with other teams, like marketing, sales to ensure brand consistency
- Communicate with Users, respond to queries in a timely manner and monitor their activities.
- Moderate all user-generated content in line with the moderation policy.
- Suggest and implement new features to develop brand awareness, like promotions and competitions
- Stay up-to-date with current technologies and trends, design tools and applications in other Financial Communities.
- Build strong, long-term client relationships and maintain frequent contact
- Set digital strategies for your assigned customers, considering their specific requirements
- Suggest, design and implement digital projects to increase customer ROI
- Address client queries effectively and in a timely manner
- Optimize web content to increase traffic and improve SEO
- Present social media strategies to clients.
Job Requirements
- Experience with customer service and account management
- Fluent in Arabic & English.
- Experience including but not limited to Facebook, LinkedIn, Google+, Google Communities, Twitter, YouTube, Pinterest, and more.
- Working knowledge of social media paid advertising campaigns including Facebook, Linkedin and Twitter.
- Ability to blog about social media on our product websites based on research, experience, and relevant social media news.
- Strong, professional written and verbal communication skills.
- Ability to work independently and in a team environment.
- Exceptional time management skills including the ability to handle multiple clients with changing priorities
