- Experience Needed:
- More than 20 years
- Career Level:
- Job Type:
- Full Time
About the Job
The required operation manager, plan, direct and coordinate the operations of the organization. Responsible for ensuring and improving the performance, productivity, efficiency and profitability of the organizational operations through the provision of effective methods and strategies.
- Coordinate and monitor the work of various departments involved in all sites. Monitor performance and implement improvements. Manage quality and quantity of employee product
- Responsible for the management and development of all operational management associated with day to day contact center operations.
- Operationally, Operations Manager is responsible for the development and implementation of all operational strategy and ensures that performance, culture and overarching contact center controls and processes are aligned with head office and client objectives.
- This role works closely with company PM, Site engineers and Technical manager, and requires a high degree of initiative, sound judgment and leadership.
- Oversee quality, production, and hours.
- Assist with implementation of strategic plans,
- Manage metrics, performance criteria, policies and procedures to continuously improve productivity
- Directs activities and sets performance goals and objectives accordingly
- Review and provide guidelines and best practices for maintaining competitive edge
- Develop and maintain strategy on ensuring customer satisfaction on all transactions
- Analyze and respond to changing market conditions, to include competitive benchmarking
- Analyze trends which includes producing statistical reports on individual performance
- Provide team motivation and development to maximize opportunities
- Responsible for the overall performance and productivity of managers
About this Company
Thrustbroing Construction Company is a Division of Tamimi Group of Companies.
See all Careers and Jobs at Thrustboring Construction Co.
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