IT Help Desk

AM Group - Obour City, Cairo

233
Applicants for
2 open positions
51
Seen
8
Shortlisted
13
Rejected
Experience Needed:
1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Vacancies:
2 open positions
About the Job
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Act as first line support for end users & apply IT standards.
  • Install, modify, and repair computer hardware and software.
  • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
  • Manage PC setup and deployment for new employees using standard hardware, images and software.
  • Customer service orientation.
  • Document internal procedures.
Job Requirements
  • Bachelor’s Degree in Information Systems, Communications or related field
  • Experience 0-1
  • Advanced troubleshooting and multi-tasking skills
  • Problem-solving skill
  • BS degree in Information Technology, Computer Science or equivalent
  • Flexible and dynamic person
  • Basic knowledge for network and system fundamentals
About this Company

AM GROUP co, a leading importer and distributer of canned food, dairy products, nuts.
Has been committed to consistently developing its quality standards by adhering to the company’s quality policy “customer satisfaction through quality, delivery and hygiene"
The... (More)

Industry: FMCG
See all Careers and Jobs at AM Group
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