Social Media Moderator
Wizzora -
Cleopatra, AlexandriaPosted 6 years ago27Applicants for1 open position
- 26Viewed
- 3In Consideration
- 23Not Selected
Job Details
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Job Description
Job Description- Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos, and audio, liaising with the Legal and Community team where required.
- Manage the banned user process, and track and remove previously banned users
- Maintain the Moderation Guidelines and ensure they are up to date
- Service Community Admin accounts, processing emails, and complaints escalating when necessary
- Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate
- Produce reports on relevant moderation statistics, issues and outcomes
- Regularly feedback insights gained from community moderation into the Social Media team
- Monitor all industry and company information and news to anticipate potential issues
Job Requirements
- +1 years of experience
- Bachelor degree
- Fluency in written Arabic and English language.
- Previous moderation in social media management experience is preferred.
- Eager to learn and passionate to understand of key social platforms including Facebook, Twitter, YouTube, snapchat and Instagram.