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Mall Manager (Restaurants and Food Court)

Cairo, Egypt
Posted 6 years ago
142Applicants for1 open position
  • 60Viewed
  • 4In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Responsible for overseeing all aspects of mall management including but not limited to leasing and tenant relations, business planning and financial management facilities and operational management.
  • Control of all maintenance, inspection and safety functions.
  • Develop a structured business plan for the mall covering all key components of mall operation
  • Develop sales and leasing plans to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan
  • Ensure proper tenant mix and zoning within the mall in line with business strategy and market demand and to achieve desired footfall
  • Negotiation of leases both new and renewals across all categories including: Anchors, line units, F&B and leisure
  • To prepare, review and adjust financial budgets, systems and processes and monitor performance against budget
  • Preparation and development of marketing and annual event plans/calendar
  • Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations
  • Take steps to improve customer services inside the mall

Job Requirements

  • Strong business acumen and good technical knowledge of Commercial Facilities
  • Good understanding of mall management
  • Strong mall specific financial acumen
  • Good understanding of tenant mix and zoning
  • Good understanding of mall operations and associated policies and procedures
  • Good understanding of mall marketing, advertisement and promotion
  • Knowledge of managing leasing contracts and negotiation, exposure to tender management
  • Understanding and experience in managing Service Level Agreements ex cleaning, security, facilities management etc
  • Strong negotiations and sales skills
  • Excellent interpersonal skills
  • Leadership and decision making qualities are essential
  • Excellent Customer Service Skills
  • A good team player with strong analytical skills
  • Age Maximum 35 years.

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