Mall Manager (Restaurants and Food Court)

Confidential Company - Cairo

Applicants for
1 open position
Experience Needed:
8 to 10 years
Career Level:
Job Type:
Full Time
10,000 to 20,000 EGP per month
Arabic, English
1 open position
About the Job
  • Responsible for overseeing all aspects of mall management including but not limited to leasing and tenant relations, business planning and financial management facilities and operational management.
  • Control of all maintenance, inspection and safety functions.
  • Develop a structured business plan for the mall covering all key components of mall operation
  • Develop sales and leasing plans to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan
  • Ensure proper tenant mix and zoning within the mall in line with business strategy and market demand and to achieve desired footfall
  • Negotiation of leases both new and renewals across all categories including: Anchors, line units, F&B and leisure
  • To prepare, review and adjust financial budgets, systems and processes and monitor performance against budget
  • Preparation and development of marketing and annual event plans/calendar
  • Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations
  • Take steps to improve customer services inside the mall
Job Requirements
  • Strong business acumen and good technical knowledge of Commercial Facilities
  • Good understanding of mall management
  • Strong mall specific financial acumen
  • Good understanding of tenant mix and zoning
  • Good understanding of mall operations and associated policies and procedures
  • Good understanding of mall marketing, advertisement and promotion
  • Knowledge of managing leasing contracts and negotiation, exposure to tender management
  • Understanding and experience in managing Service Level Agreements ex cleaning, security, facilities management etc
  • Strong negotiations and sales skills
  • Excellent interpersonal skills
  • Leadership and decision making qualities are essential
  • Excellent Customer Service Skills
  • A good team player with strong analytical skills
  • Age Maximum 35 years.