Junior IT

Test new software

• Make software available to appropriate customers where requested
• Ensure the anti-virus software is installed, kept up to date and working properly on all customers stations, where appropriate
• Set up and maintain user e-mail accounts, when requested by customers
• Provide troubleshooting resolution and updating/upgrading of software to customers Hardware
• Maintain customers computer peripheral equipment, as requested
• Assist other technicians on in the office where required
• Keep a log of all technical faults (Support log)
• Liaise with external suppliers for the repair of equipment under warranty or maintenance contract
• Provide troubleshooting resolution and updating/upgrading of hardware to customers
• Assist with and provide support/troubleshooting for server hardware