Understand customer needs and offer solutions and support
Ensure high levels of customer satisfaction through excellent sales service provided.
Develops property listings by building rapport and reaching out to potential sellers; meeting potential sellers in community activities.
Lists property by examining property; recommending improvements that will enhance profitalability; coordinating with appraisers to set a selling price; closing a contract.
Develops buyers by meeting potential buyers in community activities; greeting drop-ins; placing advertisements; responding to inquiries.
Closes sales by understanding buyers' requirements; matching requirements to listings; showing properties; demonstrating benefits; relaying offers; suggesting alterations; writing a contract.
Updates job knowledge by studying listings; visiting properties; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional and community organizations.
Answer potential customer questions and follow-up call questions
Track weekly, monthly, and quarterly performance and sales metrics
Assist sales representatives and team to meet and exceed goals
High school degree or equivalent; Bachelor’s degree in business administration, business, or related field preferred
Three (3) years’ previous experience in sales, preferred in real estate
Demonstrated and proven sales results
Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software
Excellent verbal and written communication skills
In-depth understanding of company services and its position in the market
Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
Ability to multitask, prioritizes, and manages time efficiently.