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Job Description
- Understand customer needs and offer solutions and support
- Ensure high levels of customer satisfaction through excellent sales service provided.
- Develops property listings by building rapport and reaching out to potential sellers; meeting potential sellers in community activities.
- Lists property by examining property; recommending improvements that will enhance profitalability; coordinating with appraisers to set a selling price; closing a contract.
- Develops buyers by meeting potential buyers in community activities; greeting drop-ins; placing advertisements; responding to inquiries.
- Closes sales by understanding buyers' requirements; matching requirements to listings; showing properties; demonstrating benefits; relaying offers; suggesting alterations; writing a contract.
- Updates job knowledge by studying listings; visiting properties; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional and community organizations.
- Answer potential customer questions and follow-up call questions
- Track weekly, monthly, and quarterly performance and sales metrics
- Assist sales representatives and team to meet and exceed goals
Job Requirements
- High school degree or equivalent; Bachelor’s degree in business administration, business, or related field preferred
- Three (3) years’ previous experience in sales, preferred in real estate
- Demonstrated and proven sales results
- Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software
- Excellent verbal and written communication skills
- In-depth understanding of company services and its position in the market
- Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
- Ability to multitask, prioritizes, and manages time efficiently.