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Customer Care Agent

Dimofinf Operations Center
Nasr City, Cairo
Posted 6 years ago
135Applicants for5 open positions
  • 91Viewed
  • 31In Consideration
  • 57Not Selected
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Job Details

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Job Description

Customer Care Agents for one of our international and well-known client, operating in the information and communication technology field.

  • Not call center but Hosting customer Care
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Handling and solving day to day customer’s problems.
  • Deal with job stress and angry customers
  • Communicate with customers through Online channels (Tickets –Skype)
  • Building business relationships with current and potential clients
  • Inform customer of deals and promotions

Job Requirements

  • Excellent in English is a must.
  • Excellent in Computer skills
  • Good Communication and Negotiation Skills
  • Bachelor Degree
  • Minimum one year experience in Customer Service or sales
  • Has Background in Hosting field is preferred

Benefits

  • Rotational Shifts
  • 2 Days Off.
  • Social insurance.
  • Transportation Allowance.
  • KPIs.

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