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Job Description
- Take part in the functional consulting services we provide to our customers
- Analyze customer needs and business processes in order to map them properly with ERPNEXT or similar
- Identify areas for improvement and propose a solution with ERPNEXT or similar
- Quantify resources required for a task/project
- Accompany customers in the full delivery cycle from software configuration to go-live
- Coach customers on how to use ERPNEXT efficiently through individual training
- Instruct and train users in the functionality and use of software applications.
- Create, obtain and maintain training documentation.
- Responsible for ensuring that ongoing reporting needs are met.
- Responsible for inserting Master Data and maintain transactions.
- Perform technical support to troubleshoot. Analyze, assess and escalate complex system support problems that affect system operations
- Available for supporting any issues related to ERP system in stores either by phone, remotely or by a visit.
Job Requirements
- Good knowledge of accounting and business processes
- Excellent planning and communication skills
- Ability to learn fast and execute accordingly
- Experience in business workflow.