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IT Manager

10th of Ramadan City, Sharqia
Posted 6 years ago
335Applicants for1 open position
  • 123Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Job Summary :

Responsible for managing the Information and Communication Technology function at our company, including setting the IT policies and procedures and aligning the IT strategy with company's corporate business strategies.This incumbent will also be responsible for providing our company with a technology vision and leadership insight for developing and implementing IT initiatives that affect the entire organization.

Job Description:

  • Provides centralized control over a distributed ERP environment :
    • Ensuring that the ERP systems meet business requirements and goals.
    • Fulfills user requirements, and identifies and resolves systems issues.
    • Overseeing all day-to-day activities of the ERP and the program operations.
    • Implementing business practices that support troubleshooting, streamlined workflow, and efficient use of the ERP systems
    • Providing technical guidance to colleagues and to other teams.
    • Managing the service levels with the ERP vendors for prompt resolution and ongoing support.
    • Ensuring that ongoing ERP upgrades and system roadmaps align with enterprise infrastructure lifecycle planning and the technology is funded and in place to support the systems.
    • Ensuring that ERP integration into business meets functional requirements, system compliance, and interface specifications.
    • Collaborated with senior business executives to create executive dashboards and enterprise KPI reporting tools.
    • Preparing written monthly reports and presentations for management review.
    • Finding creative solutions to the challenges of network design, mobile communications, data service requirements, and internet and network signaling protocols;
  • Website review.
  • Any other External Programs.
  • Training for any program for admin.
  • Integrates with existing applications – protecting investments.
  • Centralizes user access and security controls.
  • Creates private exchanges.
  • Provides security options which protect servers, workstations, databases, and networks
  • Provides economies of scale such as Implementation, via standard templates and methodology support, by using central resources.
  • Provides low total cost of ownership.
  • Manage IT Assets including Hardware, network, and Software.
  • Ensure project-specific installation and configuration of IT resources.
  • Capacity and Performance Management for IT Infrastructure
  • Setup mechanism to monitor the utilization of IT infrastructure
  • Proactively plan for the IT infrastructure to handle the planned growth in company size
  • Identify and resolve performance bottlenecks in the IT infrastructure.
  • Manage a helpdesk to handle user complaints/ issues.
  • Define and implement security policies to safeguard data and information
  • Ensure the use of legal software copies.
  • Development the local IT team through education and training.
  • Recruit IT staffs and evaluate them.
  • Interface with IT infrastructure vendors for identification, selection, and servicing of IT infrastructure.

Job Requirements

  • University degree in Computer Science or a related discipline, or equivalent work experience.
  • Approximately 10-15 years of experience in IT Operations management.
  • Have a professional certificate/ Master degree (IT related) is preferable.
  • Exceptional judgment, tact, and decision-making ability.
  • Outstanding management, interpersonal, communication, and organizational skills.
  • A strategic thinker capable of identifying emerging trends in the IT field and analyzing their likely impact on the business.
  • Ability to present and discuss technical information in a way that establishes rapport persuades others and gains understanding.
  • Must have experience in Infrastructure and LOB applications.
  • Proficiency in both Arabic and English language (speaking, reading, and writing).

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