Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Solving customer complaints and eliminate the root cause.
- Set up an action plan for the root causes to avoid received similar Complaints in further.
- Increasing customer satisfaction through delivering excellent service with fast response to all our customers.
- Maintain RAYA image and the standard level of Service to all the Authorized organizations, vendors and RAYA Customers
Job Requirements
- 2-3 years of customer service experience.
- Bachelor Degree.
- Excellent verbal, written, and interpersonal communication skills.
- Outstanding customer service skills and dedication to providing an exceptional customer experience.
- Exceptional listening and analytical skills.
- Creative ability & writing proficiency.
- Ability to multitask and successfully operate in a fast-paced, team environment.
- Must adapt well to change and successfully set and adjust priorities as needed.
- Must be proficient with Microsoft Office (Word, Excel, PowerPoint).
