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Call Center Agent

ETIT (Experience for Telecommunications and Information Technology)
Mohandessin, Giza
Posted 6 years ago
23Applicants for15 open positions
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Working hours form 8 AM to 5 PM

Job Requirements

  • Females only
  • Fresh graduate preferred
  • Good in English and computer skills
  • Mohandseen residents preferred

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